At The Honest Cook, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you to ensure you can have a memorable stay at our website.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. The Honest Cook’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data The Honest Cook collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
To enable us to provide you with a great experience using our website, we collect and retain certain personal and activity based information/data Personal information such as your name, date of birth, phone number, address, and email address are captured to enable us to process your order. Other times when personal information are collected includes but not limited to interaction activities such as, contents contributions, surveys, feedback or customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or purchases to be delivered or to protect our copyright, trademarks and other legal rights
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
The Honest Cook does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist us in meeting customer needs generally. In addition, we may use the information that you provide to improve the website and its products, product range or services but not for any other use.
DISCLOSURE OF YOUR INFORMATION
The Honest Cook may be required, in certain circumstances, to disclose information in good faith and where The Honest Cook is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.